Returns & Exchanges
At Hogies Online, we want you to be delighted with your beauty and fragrance purchases, but we understand if you need to return an item within 30 days of receipt. All returned products must be in their original, unopened, and resaleable condition to qualify for a full refund.
Initiate Your Return
Contact our customer service team via email with your order number and the reason for your return to receive a unique Return Authorization number.
Secure Your Package
Carefully pack the unused items in their original packaging, ensuring that fragile glass bottles and palettes are well-protected for transit.
Ship the Items
Affix the provided return label or address the package to our warehouse, ensuring you obtain a proof of postage receipt from your local carrier.
Processing and Refund
Once our team inspects the returned goods, we will process your refund to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing